I posted this elsewhere and thought I'd put it here too.
Granny calls Comcast for installation of their "Triple Play" service.
Dudes show up two days late then leave the job undone.
Four days later Comcast cuts all her service off.
Granny goes to Comcast call office to find out the story and gets the big stall and brush off. Granny stews for a couple days.
Fun begins. Roll tape:
..."they thought just because we're old enough to get Social Security that we lack both brains and backbone."
So, after stewing over it all weekend, on the following Monday, she went downstairs, got Don's claw hammer and said: "C'mon, honey, we're going to Comcast."
Did you try to stop her, Mr. Shaw?
"Oh no, no," he says.
Hammer time: Shaw storms in the company's office.
BAM! She whacks the keyboard of the customer service rep.
BAM! Down goes the monitor.
BAM! She totals the telephone.
People scatter, scream, cops show up and what does she do?
POW! A parting shot to the phone!
"They cuffed me right then," she says.
Her take on Comcast: "What a bunch of sub-moronic imbeciles."
Get the full story details:http://www.washingtonpost.com/wp-dyn/content/article/2007/10/17/AR2007101702359.html
Seems more than a few Bloggers have posted the incident where a Granny got peeved with Comcast and took a hammer to the local office. See my post with a link a couple post back. So Comcast has sent out notices that Reminds Customers Not To Start A Mass Spontaneous Uprising:
"Ms. Shaw's actions were certainly not appropriate under any circumstances and we hope that contributors to these online forums would discourage others from taking physical action against customer service employees."
Then there was the item I read on MSNBC this morning that Comcast is blocking certain email communications mostly between heavy users especially those sending BitTorrent movies.
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